Helkama Bica Oy is committed to respecting and protecting your privacy and personal data. Helkama Bica processes your personal data in accordance with European Data Protection Principles. Our website address is: https://helkamabica.com.
Data Controller Information:
Name: Helkama Bica Oy
Address: Lasitehtaankatu 12, FIN-10960 HANKO
Tel: +358 2 4108700
1. Helkama Bica’s Customer Relationship Management Databases
Helkama Bica uses customer relationship management (“CRM”) databases to manage and track our sales and marketing activities. Helkama Bica’s CRM databases include personal data of our customers’, potential customers’ and other companies’ representatives with whom Helkama Bica has a business relationship or wants to develop one.
Helkama Bica’s CRM databases may also include personal data of Helkama Bica’s customers’ customers or end-users who contact Helkama Bica relating to cables or other cabling solutions under Helkama Bica’s scope as well as personal data related to external stakeholders Helkama Bica is interested to contact and provide with general information of Helkama Bica and its business.
1.1 Collected Personal Data
The following information is collected and processed in connection with CRM:
Mobile phone number
Possible other information relevant for the business relationship
Such personal information is later in this Section 2 of the privacy statement referred to as “personal data” and the individuals, whose personal data is processed, are referred to as “data subjects”.
1.2 The Purposes and Legal Grounds of the Processing
The purpose of Helkama Bica’s processing of personal data is to facilitate Helkama Bica’s business, support sales activities, manage deliveries and invoicing, contact customers for contract management and marketing purposes and otherwise maintain the customer relationship. Helkama Bica may also use personal data to handle incidents and claims as well as provide assistance as requested by customer. Helkama Bica may contact the data subjects for conducting customer loyalty surveys.
1.3 Source(s) of Personal Data and Retention Period
The personal data has been received from the customers or obtained in connection with their use of Helkama Bica’s products and services. Personal data may also originate from Helkama Bica’s representatives based on their business interactions with the data subjects. In certain cases, Helkama Bica may collect personal data from public registers and other reliable external sources.
The personal data will be stored as long as needed for the above said purposes. After that, the personal data will be effectively deleted or made anonymous.
1.4 Transfers of Personal Data
Helkama Bica uses the personal data only for its internal business purposes and does not transfer the data to any external parties. Some of the personal data may be accessible and processed by Helkama Bica’s representatives and partners, to the extent needed in connection with the above said purposes.
Helkama Bica will not transfer any personal data outside Helkama Bica or its representatives and partners.
2 Helkama Bica Webpages and Internet Services
This section provides you with general information on the processing of your personal data by Helkama Bica related to this website and other internet services of Helkama Bica (the “Site”). Helkama Bica will process your personal data collected through the Site in accordance with this Privacy Statement and applicable laws. Please read this Privacy Statement carefully if you plan to browse or otherwise use the Site. If you do not agree with this Privacy Statement, you must leave the Site.
2.1 Collected Personal Data
Generally, you can visit the Site without entering any personal data. The Site is technically divided into separate sections some of which may require us to collect more personal data of you while some may be used without processing any personal data.
When visiting the Site, certain technical and other information is automatically sent by your computer to us (i.e. IP address, the type of your browser and the source of your visit). We also collect information about your website usage information by using cookies. Please see the Cookies section of this Privacy Statement for further information.
You may be asked to provide personal data (online form) to access a service that you have requested.
2.2 The Purposes and Legal Grounds of the Processing
The purpose of Helkama Bica’s processing of personal data collected through the Site is to:
Ensure an efficient and secure use of the Site;
Develop the Site for a better quality and broader scope of services;
Provide customized services and content recognizing your specific needs and interests;
Improve our services to you;
Conduct research and collect statistics (e.g. what sections of our Site the users visit and how much time they spend on the Site).
2.3 Source(s) of Personal Data and Retention Period
The personal data is received directly from the data subject or obtained in connection with their use of the Site.
The personal data will be stored as long as needed for the purposes it has been collected for. After that, the personal data will be effectively deleted or made anonymous.
Our website places information, commonly known as “cookies”, on your computer or mobile device to allow us to identify you, provided that you have consented to the placing of cookies on your computer or device for example by opt-in function or by way of changing the browser settings. Cookies give Helkama Bica information on how and when you have used the Site and help Helkama Bica to improve the Site for a better service.
2.5 Website Analytics
2.6 Mailchimp Newsletter
2.7 Transfers of Personal Data
Helkama Bica will not transfer any personal data outside Helkama Bica.
3 Data Subjects’ Rights
Data subjects may at any time contact Helkama Bica and request access to their personal data. Helkama Bica will at the data subjects’ request rectify or erase any incomplete, inaccurate or outdated personal data.
4 Data protection officer
Data protection officer for Helkama Emotor Group: Mr. Kim Wikström, tel. +358 44 748 6185, firstname.lastname@example.org